ace 356 Terms and Conditions

These terms and conditions form a legal agreement between the ace 356 platform and all its users. By browsing the ace 356 website, opening an account, or taking part in any game or betting activity, you are considered to have agreed to all the terms listed below.

ace 356 reserves the right to change, amend, or update these terms at any time. Continued use of the platform after any change will be considered acceptance of the updated terms. It is recommended that you review this page regularly before using ace 356 services.

These terms have been prepared in Bengali and apply to all ace 356 services — including slot games, live casino, cricket betting, Monster Dice and Multi Bet.

To register with ace 356, a valid mobile number and active email address are required. Each person may operate only one account. Opening more than one account by the same person is strictly prohibited and subject to penalties.

All information provided at registration must be accurate, complete and up to date. If false or misleading information is provided, ace 356 may immediately close the account and reserves the right to forfeit the balance.

2.1 Account Verification

ace 356 reserves the right to verify a user's identity at any time. Withdrawals may be temporarily suspended until the verification process is complete. Users may be required to submit a national identity card or other proof of identity where necessary.

2.2 Account Security

• Do not share your account login details with anyone.
• Transferring or selling your account to a third party is prohibited.
• If you suspect unauthorized access to your account, notify the ace 356 support team immediately.

ace 356 services are available only to persons aged 21 or above. Registration or participation by minors (under 21) is strictly prohibited. ace 356 follows an age verification process at registration. If an underage account is identified, it will be closed immediately and all funds in the account will be forfeited.

In addition, the following persons are not permitted to use ace 356 services:

• Employees of ace 356 or immediate family members of employees.
• Persons who are legally prohibited from taking part in online betting or gaming activities under applicable law.
• Persons who have voluntarily enrolled in a self-exclusion program.

The following payment methods are available for deposits and withdrawals at ace 356: bKash, Nagad, Rocket and bank transfer (including Sonali Bank, Dutch-Bangla Bank and BRAC Bank).

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (per method).
• Deposits must be made using a payment method registered in your own name.
• Using a third party's payment method is not permitted.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 30 minutes to 3 hours.
• Identity verification may be required before a withdrawal is processed.
• Withdrawals may be held if the wagering requirement of an active bonus has not been met.

ace 356 reserves the right to temporarily hold a withdrawal for verification purposes if a transaction appears suspicious.

ace 356 provides various bonuses and promotional offers for its registered members. Each bonus has its own terms, which must be read before claiming the bonus.

5.1 Welcome Bonus

A 200% bonus of up to ৳15,000 is available on your first deposit at ace 356. The wagering requirement for this bonus is 15 times the bonus amount. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000 — and to make the bonus withdrawable, bets totalling ৳2,000 × 15 = ৳30,000 must be placed.

5.2 General Bonus Rules

• Winnings from a bonus must meet the specified wagering requirement before withdrawal.
• More than one bonus cannot be active at the same time.
• ace 356 reserves the right to change, suspend or cancel any bonus offer.
• If any bonus is found to have been misused or used fraudulently, the account will be closed immediately.
• If anything about a bonus is unclear, contact the ace 356 support team.

Every bet placed on ace 356 is considered final. Once a bet has been placed and a game has started, it cannot be changed or cancelled — ace 356 may make an exception only in the case of a specific technical fault.

6.1 Sports Betting

The following rules apply to betting on cricket, football and other sports:

• Both pre-match and in-play (live) bets are accepted, but each has its own cut-off time.
• If a match is abandoned or ends before the scheduled time, bets will be settled according to ace 356 rules.
• A bet placed before odds change will remain valid at the odds that were in effect at the time of placing.

6.2 Casino and Slot Games

• The RTP and rules of each game are set by the game software provider.
• If a game result is voided due to a technical fault, ace 356 will refund the bet amount for that round.
• The use of fraudulent software or methods in games is strictly prohibited.

ace 356 may temporarily or permanently suspend or close any account for the following reasons:

• Violation of these terms and conditions.
• Providing false or misleading information.
• Bonus misuse or fraudulent activity.
• Operating multiple accounts.
• Being identified as a minor.
• Instructions from a legal authority.

A user may also request closure of their own account at any time. In that case, any remaining balance will be returned in accordance with withdrawal rules, provided there has been no violation.

ace 356 makes every effort to maintain the highest level of technical security in operating its platform. However, ace 356 is not liable in the following situations:

• Service disruption caused by internet connection failure or technical issues with a third party.
• Account information being compromised due to the user's own negligence or unintentional actions.
• Any loss arising from the user not having read these terms.
• Issues caused by faults within the game software provider's own systems.

ace 356 always works to resolve any technical fault quickly. If you encounter a problem, contact the support team directly.

ace 356 treats the privacy of its users' personal information with great importance. Information provided at registration is used only for delivering services, verifying identity and communication purposes.

For details on how ace 356 collects, stores and uses your information, please read our Privacy Policy.

User data is never sold to third parties. However, ace 356 may be required to provide necessary information when directed to do so by a legal authority through proper process.

ace 356 believes that gaming should be a source of enjoyment — never a cause of financial problems. ace 356 provides various tools to help all players maintain healthy gaming habits, such as setting deposit limits, taking voluntary breaks and self-exclusion.

Gambling is a leisure activity. Follow ace 356's Responsible Gaming Guidelines and play carefully to protect yourself and your family.

• Never place bets with borrowed money.
• Avoid increasing your bet amounts to recover losses.
• If gaming is having a negative effect on your daily life, contact the support team.
• Keep persons under 21 away from ace 356 services.

If a dispute arises between ace 356 and a member, the first step is to contact the ace 356 support team to seek a resolution. ace 356 provides support in Bengali and English via 24/7 live chat and email.

If the matter cannot be resolved through the support team, ace 356 will review it through its designated formal process and provide a written response within a reasonable time.

For quick answers to common questions, read our FAQ section — detailed answers on payment, bonus and account queries are available there.

ace 356 reserves the right to change these terms and conditions at any time. For significant changes, ace 356 will endeavour to notify users by email or via a platform notification. However, it is the user's own responsibility to review this page regularly.

Updated terms take effect from the date of publication. Continued use of ace 356 after any change will be considered full acceptance of the new terms.

To learn general information about ace 356 and our goals, read the About Us page.